Terms of Service

Last updated: January 25, 2026

Welcome to BAM.ai. By accessing or using our platform, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By creating an account or using BAM.ai, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our services.

2. Description of Service

BAM.ai is an AI-powered knowledge management platform that allows users to:

• Upload and organize documents, voice memos, and videos
• Create personalized AI "brains" from their knowledge
• Query their knowledge base using natural language
• Share knowledge across teams and organizations

3. Account Registration

To use BAM.ai, you must:

• Be at least 18 years old
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access

4. Acceptable Use

You agree NOT to:

• Upload illegal, harmful, or infringing content
• Attempt to gain unauthorized access to our systems
• Use the service for spam, phishing, or malware distribution
• Reverse engineer or attempt to extract our source code
• Resell or sublicense access without authorization
• Violate any applicable laws or regulations

5. Intellectual Property

Your Content: You retain ownership of all content you upload. By uploading, you grant us a license to process, store, and display your content to provide our services.

Our Platform: BAM.ai, including our software, design, and branding, is protected by intellectual property laws. You may not copy, modify, or distribute our platform without permission.

6. Subscription and Billing

• Free tier users are subject to usage limits as specified on our pricing page
• Paid subscriptions are billed monthly or annually in advance
• You may cancel at any time; access continues until the end of your billing period
• Refunds are provided at our discretion

7. Service Availability

We strive for high availability but do not guarantee uninterrupted service. We may perform maintenance, updates, or experience outages. We are not liable for any downtime.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BAM.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Termination

We may suspend or terminate your account if you violate these Terms. Upon termination, you may request a copy of your data within 30 days.

11. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or through the platform. Continued use after changes constitutes acceptance.

12. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles.

13. Contact

For questions about these Terms, contact us at legal@bam.ai