Privacy Policy

Last updated: January 25, 2026

BAM.ai ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered knowledge management platform.

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, company name, and password when you create an account.
• Content: Documents, voice memos, videos, and other materials you upload to train your AI brain.
• Usage Data: How you interact with our platform, including features used and queries made.
• Device Information: Browser type, operating system, and device identifiers.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your knowledge content using AI to create your personalized brain
• Respond to your questions and provide customer support
• Send you technical notices and security alerts
• Comply with legal obligations

3. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use:

• TLS/SSL encryption for data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Access controls and authentication mechanisms

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Third parties who help us operate our platform (cloud hosting, AI processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

5. Your Rights

You have the right to:

• Access and download your data
• Correct inaccurate information
• Delete your account and associated data
• Opt out of marketing communications
• Request data portability

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion at any time through your account settings or by contacting us.

7. Children's Privacy

Our services are not intended for users under 18. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this policy periodically. We will notify you of material changes via email or through the platform.

9. Contact Us

For privacy-related questions, contact us at privacy@bam.ai